Circular customer journey maps: Seeing the customer journey in this way is a fantastic way to see where there are or can be potential problems, how to correct them, and keep clients coming back to you.This is a great tool to see what is happening inside your company or brand. You are seeing what happens within the company during your customer's journey. Service blueprint map: does not focus as heavily on the customers it gives more insight into your company and staff.This map helps you determine how you can improve your customers' overall day by optimizing your service around potential daily struggles or needs. A day in the life map: a glimpse into the daily life and routine of your customer.You may need to pause creating a customer journey map until you have defined your. Else, the journey map will be too generic, and youll miss out on opportunities for new insights and questions. MightyBytes offers a super simple customer journey mapping template in PDF format. Define the maps scope (15 min) Ideally, customer journey mapping focuses on the experience of a single persona in a single scenario with a single goal. The future state map looks at your goal customer experience and helps you implement changes and policies to get there. MightyBytes’ PDF customer journey map template. Future state map: this is great if you are looking for a way to improve customer experience and relations.Current state map: this map is basically a visualization of the clients' experience as it is currently.Here are a few of the different kinds of journey maps to help you decide which one will work for you. Your map will depend on your product, your staff, and of course, your client base.
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